Our commitment

We want ClaimSettleIQ to be usable by as many people as possible, including people who use screen readers, keyboard navigation, magnification or voice control. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We have not had the site formally audited by a third party, so we do not claim full conformance.

What we have done

• Semantic HTML with one main heading per page, a logical heading order and landmark regions (header, navigation, main content, footer).
• A “Skip to main content” link at the top of every page.
• Every form field has a visible label; hints are connected to fields with aria-describedby.
• Validation errors are listed in a summary that receives focus, link to the affected field, and are also shown next to each field and announced to assistive technology.
• Calculator results are placed in live regions so screen readers announce them, and focus moves to the result.
• All controls can be used with a keyboard, and a clearly visible focus outline is shown.
• Text and interface colors were chosen for strong contrast against their backgrounds.
• Layouts adapt to small screens and to browser zoom up to 200% without loss of content; wide tables scroll horizontally within their own area.
• No content flashes, auto-plays or moves automatically.
• Print styles produce clean worksheets without navigation.

Known limitations

• The Medical Expense Tracker and Evidence Checklist use the browser’s standard confirmation dialogs before deleting data; these are accessible in mainstream browsers but their appearance is controlled by the browser.
• Linked external sites, such as government statute databases, have their own accessibility, which we do not control.
• Testing has used automated checks and keyboard testing; we have not completed testing with every combination of screen reader and browser.

Feedback

If you have difficulty using any part of the site, please email support@claimsettleiq.com with the page address and a description of the problem, and tell us what assistive technology you use if you are comfortable doing so. We will try to provide the information in another way and to fix the problem.